Privacy Policy

Last updated: March 2026. This policy explains how TrimJob (trimjob.co.uk) collects, uses, and protects your personal data under the UK GDPR and Data Protection Act 2018.

Data controller

TrimJob is the data controller. Contact us at support@trimjob.co.uk.

What data we collect

  • Account data: name, email address, location preferences.
  • Provider data: business name, address, photos, team information.
  • Booking data: appointment details, service selections, payment status.
  • Payment data: processed by Stripe — we do not store card numbers.
  • Usage data: pages visited, features used, device information.
  • Communications: support emails and review content.

Lawful basis for processing

  • Contract: to provide our booking platform service.
  • Legitimate interest: to improve our service and prevent fraud.
  • Consent: for marketing communications (opt-in).
  • Legal obligation: tax records, regulatory requirements.

How we use your data

  • To create and manage your account.
  • To facilitate bookings between customers and providers.
  • To process payments via Stripe.
  • To send transactional emails (booking confirmations, reminders).
  • To send marketing emails (only with your consent).
  • To display reviews and provider profiles publicly.

Data sharing

  • Stripe: payment processing.
  • Supabase: database hosting (EU region).
  • Google: Maps and Places API for location services.
  • We do not sell your personal data to third parties.

Data retention

Account data is retained while your account is active. Upon deletion request, data is removed within 30 days, except where legal obligations require longer retention (e.g., financial records for 6 years).

Your rights

Under UK GDPR, you have the right to:

  • Access your personal data.
  • Rectify inaccurate data.
  • Request deletion of your data.
  • Restrict or object to processing.
  • Data portability.
  • Withdraw consent at any time.
  • Lodge a complaint with the ICO (ico.org.uk).

Security

We use industry-standard security measures including encrypted connections (HTTPS), secure authentication, and access controls to protect your data.

Contact

For data requests or questions, email support@trimjob.co.uk.